A person answers.
No ticket system, no chatbot. Email us and you will hear back, usually within one business day.
Orders, downloads and refunds
support@cribside.shop
If a download link expired or an email never arrived, say so and we will resend by hand. You do not need your order number, though it helps.
Everything else
Publisher
CribSide
Trading as Cribside
cribside.shop
One thing we cannot do
We cannot give you advice about your specific baby. Not because we do not want to — because doing so responsibly requires a clinician who can actually assess your child. If something feels medically wrong, please call your pediatrician rather than emailing us.